Problem Framing: A Short Introduction to Making Good Decisions

Paul Bracken
Paul Bracken
Yale University School of Management

Paul Bracken is a professor at the Yale School of Management, and a leading expert in global competition and the strategic application of technology in business and defense. Professor Bracken is consistently rated as one of the top executive education teachers in the world, and he is included in the Princeton Review’s “The Best 300 Professors in America.”  A member of the Council on Foreign Relations, he has served on the Chief of Naval Operations Executive Panel and has co-chaired the Board of Advisors of the U.S. Naval War College and the Naval Postgraduate School.

 

Overview

Whether it’s to improve basic operations, launch a new project, or make a career move, there is a pattern for success: frame the problem, analyze the information, choose a solution, and, finally, execute the favored solution.

Using the widely acclaimed Yale Problem Framing course, Professor Paul Bracken will highlight the difference between management and leadership, operations and strategy, and seeing the customer’s viewpoint. Real world examples of problem framing covered include Disney, Starbucks, and “ghost malls.”  Business school tools like red teaming and customer scenarios will be discussed.

 

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Kim Patridge

Problem Framing

This was an excellent presentation in every way

This was an excellent presentation is every aspect!!! I have a feeling that I am going to reframe many situations in my future in an attempt to see more opportunities and threats that I may have missed before this lecture.

2 months ago
Kim Patridge

Problem Framing

This was an excellent presentation in every way

This was an excellent presentation is every aspect!!! I have a feeling that I am going to reframe many situations in my future in an attempt to see more opportunities and threats that I may have missed before this lecture.

2 months ago
Marlene Mitchell

Problem Framing

Fascinating.

2 months ago
Carol Sutton

Excellent Course

The idea of reframing a problem is something I had not thought about for many years. It’s an excellent way to revisit problems and seek new solutions. This was well worth my time and definitely recommend it to others.

2 months ago
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